Terms of service

1. The service

Rentitt is a software platform that connects tenants, landlords, property managers and service providers. We are not a party to any lease, and we do not own the properties listed.

2. Accounts

You must provide accurate information and keep your credentials secure. An account may hold more than one role; you are responsible for activity performed under your login.

3. Listings

Property managers and landlords are responsible for the accuracy of listings, availability and pricing. Publishing requires an active listing plan, and plan limits apply to live listings.

4. Applications and fees

Some listings require a service fee (application fee), which is shown before you submit. The service fee is platform revenue, payable through the platform, and is tied to a specific application and invoice. Rent and the deposit are invoiced separately and paid to the landlord.

5. Leases

Lease terms, rent, deposits and charges are agreed between the tenant and the property owner or manager. Rentitt provides the tools to record, invoice and evidence those agreements.

6. Payments

Payments recorded through the platform generate receipts against invoices. Please confirm payment details with your property manager before sending money outside the platform.

7. Maintenance

Tenants should report issues promptly. Service providers are independent contractors; their quotes, workmanship and warranties are their responsibility.

8. Acceptable use

Do not misuse the platform, attempt unauthorised access, submit false applications or harass other users. Accounts that breach these terms may be suspended.

9. Liability

The platform is provided on an “as is” basis. To the extent permitted by law, Rentitt is not liable for disputes arising between tenants, landlords, managers and providers.

10. Changes

We may update these terms; material changes will be announced in the portal. Continued use after an update constitutes acceptance.